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DoctorHelper® AI Terms & Conditions

Subscription Term:  

1-month Subscription (Monthly Commitment)  

  • Price protection for only 1 month (starting when DoctorHelper® client subscribes to the service)  

  • Billing option: Monthly  

 

12-month Subscription (Annual commitment)  

  • Same annual price as previous 12-month Subscription.  

  • Price protection for 12 months.  

  • Billing options: Annual or upfront.  

 

Upgrades: 

DoctorHelper® clients may only upgrade from one paid Subscription to another paid Subscription.  

Paid-to-paid upgrades allow upgrades from their current SKU to one with added services.  

Subscription downgrades are NOT supported. Any purchases will be automatically invoiced and billed, with no opportunity for refunds.   

 

Auto-renew:  

When Auto-renew is On:  

  • This is the default value for Auto-renew setup.  

  • The subscription is renewed at the end of the term.  

 

When Auto-renew is Off:  

  • Subscription does not renew at the end of the term.  

  • Subscription enters “Disabled” status.  

 

Cancellation:  

Subscriptions can NOT be cancelled after their provisioning.  

 

Suspension:  

  • DoctorHelper® may suspend and resume a Subscription at any time without cancellation or termination; billing shall continue during suspension. 

  • When subscriptions are suspended immediately enters “Disabled” status:  

DoctorHelper® clients can’t access services or files. 

 

Billing cycle:  

  • Billing Type = Monthly (with 1-year commitment) – P1Y  

You will be billed monthly in advance on the first day of each month. Price is protected for 1 year. Subscription will auto-renew by default.   

 

  • Billing Type = Annual Prepaid (with 1-year commitment) - P1Y   

You will be billed the full amount in advance and have the service for one year starting from the date of payment. Price is protected for 1 year. Subscription will auto-renew by default.  

Contact Us

If you have any questions about this Terms & Conditions Statement, You can contact us:

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